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Graduate School

Graduate School

University of Colorado Boulder

Graduate Admissions Ticketing System for Staff and Faculty

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First Name

Last Name

Email Address

Home Department/Program

Please indicate the area in which the issue is occurring/area of your request.

For new events, please use the event request form for best service! If you need to update an existing event, this form is fine.

Please indicate the other area/explain your request:

How many users do you want to add/remove?

How many users do you want to add/remove?

1-4

5+

Please indicate 'add' or 'removed', then enter the name(s) - first and last, email, and identikey username.

Please provide a link to the page with the issue, or copy and paste the error message:

Please provide a link to the query you are working on:

Please provide the link to the page with the issue:

Please provide links to example records this issue may be affecting (or have been affected):

What do you need help with?

What do you need help with?

I want help with adding decisions.

I want help with batch deny decisions.

I added the wrong decision - what do I do now?

I need to change a deny letter template.

I need to add/change a waitlist letter template.

I need to add/update an admit letter.

I want to do a late admit - can I do that? How?

We have more funding to offer and need to update the admit letter - what do we do?

A file is stuck in the GS Admit Check Bin - what is happening?

Other.

Please explain why you selected 'other':

To facilitate fee waiver processing, please provide the following:
-Applicant ID number (The applicant ID is one in big gray characters at the top right of the record in Slate, opposite the name at the top left)
-email address applicant used to apply
-speedtype to charge

Please describe the issue/request to the best of your knowledge (what is happening/has happened, what do you want to happen, etc.):

Please upload the letter template you would like to use as a pdf or Word document.

Extra points for calling out or highlighting the changes from what is currently on file!

What would you like special training for? What are you hoping to learn?

How urgent is the issue?

How urgent is the issue?

Not Urgent - in the next week or two would be great.

I need this by next week.

I would like this done as soon as possible.

Note, if this is an emergency issue, please send a message to our team via email or Teams (Allison Metzger, Jen Shurley, Patty Stanfield).

University of Colorado Boulder

University of Colorado Boulder
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